Terms and Conditions

Introduction

Welcome to Relate Well NL. By accessing our services, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully.

Services Provided

Relate Well NL offers ADHD coaching and training services, including but not limited to individual coaching sessions, group workshops, and educational materials. Our services aim to support personal and professional growth by leveraging individual strengths.

Use of Services

You agree to use Relate Well NL services for personal development and professional growth purposes only.
The services provided by Relate Well NL are intended for individuals seeking to improve their understanding and management of ADHD. Coaching is not in any means a replacement for therapy.
You agree not to misuse the services or content provided by Relate Well NL in any way.

Payment and Refund Policy

Services require payment in advance. Detailed information about fees is available upon request.
Refunds may be offered at the discretion of Relate Well NL, subject to the conditions outlined in our refund policy.

Intellectual Property Rights

All content and materials provided through our services, including but not limited to texts, graphics, logos, and workshop materials, are the intellectual property of Relate Well NL or our licensors.
You agree not to copy, modify, distribute, sell, or lease any part of our services or included content without our permission.

Privacy

Relate Well NL is committed to protecting your privacy. Our Privacy Policy outlines how we handle personal information.

Limitation of Liability

Relate Well NL is not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the use of our services.

Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. Your continued use of our services following any changes indicates your acceptance of the new Terms.

Governing Law

These Terms are governed by the laws of the jurisdiction in which Relate Well NL operates, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms, please contact us at info@relatewellnl.ca.

Return and Refund Policy

Refund and Cancellation Policy for Relate Well NL

At Relate Well NL, we value your commitment to personal and professional development through our ADHD coaching and training services. Our policy reflects our understanding of life's unpredictable nature, while also respecting the preparation and resources involved in offering our services.

Coaching Services

All coaching services require payment in advance.
Due to the nature of these personalized services, refunds are not available once a coaching session has been scheduled and paid for.

Assessments and Mental Health First Aid

Scheduled assessments and Mental Health First Aid sessions must be canceled at least 7 days prior to the training date to be eligible for a refund.
No refunds will be issued for cancellations made less than 7 days before the scheduled training date due to the resources allocated in preparation.

Training Services Cancellation and Rescheduling

We understand that unexpected events can occur. If you need to cancel a training session less than 7 days before its scheduled date, while a refund cannot be offered, we are willing to accommodate a rescheduling.
Training can be rescheduled for any available date within one year from the original purchase date. This allows you flexibility and ensures that you do not miss out on the opportunity for growth and learning.

Process for Cancellation and Rescheduling

Notification: Please inform us of your need to cancel or reschedule as soon as possible.
Contact Details: Use the provided contact information to initiate your request.
Rescheduling: We will work with you to find a suitable future date for your training within the specified one-year timeframe.

Contact Information

For cancellations, refunds, or to reschedule your training, please reach out to us through:

Email: info@relatewellnl.ca
Phone: 709-743-6542

We aim to make your journey with Relate Well NL supportive and accommodating, recognizing the challenges and uncertainties life can bring. Our policies are designed to provide flexibility while ensuring that we can continue to offer high-quality, impactful services.

Please note, this policy is subject to change, and any modifications will be communicated to our clients in a timely manner.